Training - Corporate

A first impression is a lasting impression
Be the best you can be
Group or individual training
Our Clients
Testimonials
Topics
Course Components

A first impression is a lasting impression

Professional image and immaculate grooming are essential parts of personal development and presentation.

Since 1984, the Lizzie Wagner Academy has developed and delivered comprehensive corporate and lifestyle training programs in Grooming, Deportment, Presentation, Etiquette, Life Skills, Self Esteem and Confidence Development and Image.

Participants at all levels benefit from taking part in our programs, whether group training or private one-on-one coaching.

Be the best you can be

Look good, feel fantastic and boost your confidence and self-esteem.

The Lizzie Wagner Academy works with politicians, TV stars, models, pop stars, athletes, CEOs and the everyday individual to help create or re-create the appropriate marketable image.

Increasingly, corporations are recognising the importance of impeccable staff presentation and high staff morale.

Participants greatly enjoy our innovative and practical programs, enhancing their image, confidence, motivation and presentation.

 
Group or individual training

We're flexible in our approach and are happy to design a package specifically to your requirements - from a one-hour seminar to ongoing weekly training - on any topic.

We will tailor classes and programs to meet your specific needs and budget.

Private one-on-one tuition is also available with the Academy’s founder and Australia's leading "life & style" counsellor, Lizzie Wagner.

Lizzie will help you discover and nurture your unique image identity and presence to maximise your personal and professional power.

The relationship with your coach is confidential, discreet and on your terms. Coaching can be conducted face to face or over the phone, at your place or ours, on an hourly or daily basis.

Private tuition and image consulting services include -

Our clients

Since the establishment of the Lizzie Wagner Academy in 1984, we’ve trained thousands of individual students as well as staff for major corporations including Hyatt Hotels, the Australian Taxation Office and McDonald’s.

The Academy has set up schools in city and regional areas of Australia and travelled internationally with the Finishing School and Event Management Company.

We’ve provided training for the ACT Academy of Sport and the Australian Institute of Sport for 12 years. We also helped write an image and grooming training manual for the 2000 Olympics on behalf of the Australian Sports Commission.

Testimonials

Feedback from The Public Sector Executive Assistant Summit 2009 held at the The Marque, Canberra, 31 March – 3 April 2009.

(Ratings were taken on a five-point Likert scale.)

Feedback from the Executive and Personal Assistant Roadshow 2009

Our average score out of 10 was 9.58, with our highest score being 12 - the highest of all of the presenters!

• “Lizzie is always amazing”
• “Could have listened all afternoon”
• “Fantastic! Funny, entertaining! I loved her presentation”
• “Great, inspiring, lots of ideas”
• “Fantastic. Pity this session couldn’t go for longer!”
• “Fantastic presentation. Very useful and entertaining!”
• “Very good. Audience interaction and attention kept very well. Loved it.”
• “More time!”
• “Lots of fun”
• “Great humour. Could listen to more”
• “Vibrant, entertaining. Great points”
• “Presentations don’t get much better!”
• “Engaging”
• “What can I say? Lizzie sure knows how to keep her audience interested”
• “Engaging and informative”
• “Excellent! Extremely entertaining and informative”
• “Great introduction to the topic”
• “Wonderful wealth of knowledge and cheap tips. YAY!”
• “Can I take her home?”
• “Very entertaining”
• “As always, most enjoyable and informative, is the reason I returned this year!”
• “Lots of fun!”

Topics

We draw on a large pool of talented actors, trainers, speakers and writers to help with your training needs in –

Course components

The main objective of the corporate training program is to equip participants with a basic yet practical knowledge of corporate grooming, deportment, body language, business and social etiquette, as well as to encourage positive thinking and self-motivation. Choose from components including -

Introduction and Product Knowledge
This component introduces the concept of the total image and how to create it. It provides an introduction to the program while establishing why we need good grooming and presentation skills. It outlines the impact you create in the first seven seconds of an introduction. We also address delicate issues about personal hygiene. Various products are discussed with reference to the latest pharmaceutical products and toiletries.

Deportment
Gain an understanding of body alignment, posture for health and safety and body language. Cover concepts such as: networking, the correct way to enter a room, how to sit, stand, walk and present, general physical posture, posture for corporate and social wear presentation, and posture and presentation for the work place and for the public profile with a focus on business and private presentation.

Speech and Presentation
This session addresses the correct way to speak. Students are taught speech exercises, voice projection, speech etiquette, smiling with your voice, using your voice for public speaking and how to deliver a speech. (Speech and Presentation Skills can include working with a video camera.) Your speech represents you and your organisation. In speech etiquette we address topics such as the appropriate things to say when and where, client/cus tom er negotiation skills and handling aggressive guests.

Etiquette
Session topics include business and social etiquette including table manners, networking, telephone etiquette, guest and co-worker etiquette, general courtesy and pleasant behaviour, and attentiveness to guest and client needs.

Hair Care and Styling
Learn how to care for and style your hair, with correct techniques for washing and new and easy ways to change hairstyles. This includes easy-care techniques and adopting appropriate hairstyles for the busy executive, hair maintenance and styling for the social occasion, and appropriate styling for work and in uniform.

Skin care
This session provides an overview of the correct procedures for cleansing, toning and moisturising, shaving techniques for men, all-over skin care and achieving the well-groomed look.

Manicure and Pedicure
Hands are a great signal of how you care for yourself. A well-groomed look requires tidy and well-kept nails on both hands and feet. For those constantly on their feet, we teach techniques to care for feet and make life on our feet a little more pleasant.

Attitudes and Human Relations
This component encompasses a vast range of crucial aspects of inner personal development such as: goal setting, building confidence, improving communication, achieving a greater understanding and treatment of ourselves and others, improving attitudes towards self, enhancing positive thinking and self-motivation, and techniques for relaxation.

Wardrobing
This session focuses on general appearance in professional, daytime and after-five wear and corporate code uniform. We address: correct co-ordination and accessorising, general wardrobe co-ordination and maintenance, how to shop, how to style, purchasing and wearing underwear for comfort and personal hygiene, garment care, the correct suiting fabrics to wear for easy maintenance and professional presentation, how to wear the corporate uniform correctly, skirt length, tie length, jewellery, colours and generally appropriate dressing. We teach you how to clean up your current wardrobe and recognise the styles that suit you.

Career Interview Techniques and Presentation
This covers how to go for a job interview, being dynamic, how to get what you are going for, how to organise a CV, how to dress appropriately and interview techniques.

The Total Image
Creating a marketable image.

Negotiation Skills
Learning the art of successful communication and negotiation skills.

Customer Service
The skills required for excellent cus tom er service.

Telephone Techniques
The art of using the telephone. Telephone etiquette personally and professionally.

Protocol
Appropriate behaviour in personal and professional situations including: hand shaking, meeting and greeting, networking, and appropriate behaviour at different events and occasions.

* Print or download our corporate training e-brochure (PDF, 122kb)

* Learn more about our Academy courses or individual "life and style" coaching

* See our client list and showcase, or

* Contact us to discuss your needs